In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
When you create your ticket, you will receive an email with instructions for logging in to monitor your ticket. As we all know, emails can get sent to spam folders very easily – especially in the free email services, such as AOL, Yahoo, etc. Please be sure to whitelist support@thecustomerhelpdesk.com to ensure prompt delivery (and be sure to check your spam folders, just in case). For more information on white listing, please click here.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.